FAQ

We offer flat rate shipping $8.00 on all orders 59.99 and under. Free shipping on all orders 60.00 and up. We use USPS priority, most packages are shipped the next business day. Customers have the option to select expedited shipping during checkout. At this time we DO NOT ship internationally. There may be a delay if you ordered on a non-business day, holiday, or weather that can impact shipping. We are NOT responsible for packages that were non-deliverable or refused. All packages are customized with branding as a gift to all customers. The packaging does NOT include the original shoe box. If you prefer the original shoe box please notate that during checkout in the notes section.

In order to process your return promptly, please follow the following:

*Submit an email to Orders@statuzshop.com

*Include in the email the reason for return, status of merchandise,and  if you would like an exchange or refund 

*Return merchadise in orginal condtion and packaging including invoice